"Its the little things…"

The bed itself is extremely comfortable! But my service was less than perfect. I didn't receive my pillows or the heating & cooling pad until at least 6 months after I got the bed. I had to email once & call once in order to get my remaining items.

"Awesome customer service"

I am so happy with Russell he was so polite and understanding of my wants and needs there was no pressure to upgrade to more then I needed or wanted!

"Russell was very quick to respond to…"

Russell was very quick to respond to our inquiry, within seconds. He was very knowledgeable and friendly. Didn't feel like a sales call but rather more like he was there to give information and facts. He asked all the right questions which allowed us to make quick and informative decision to move forward with our purchase. Thank you Russell!

"Great customer service"

Great customer service. Very helpful and professional!

"Top Notch"

Kaitlyn and customer service were the best. I had to return the mattress because of my wife’s medical condition. I exspected a real hassle but to the contrary they were very pleasant and helpful.one of the best company’s I’ve had dealings with. 5 star plus

"RJ spent plenty of time answering my…"

RJ spent plenty of time answering my wife and I's questions. We thought about this for a few months before finally making the purchase. RJ was friendly and a pleasure to work with.

"Nick was very helpful and answered all…"

Nick was very helpful and answered all my questions very thoroughly.

"Everyone I talked to was very pleasant…"

Everyone I talked to was very pleasant and helpful. When we ordered our new bed it came in a timely manner and the online instructions were easy to follow to set it up. The only problem we had was the pillows we ordered did not come for about three or four months. We are very happy with our new bed.

"If you're going to buy a bed from…"

If you're going to buy a bed from Personal Comfort ask for Russell. Excellent in explaining what you want to know. No pressure during the whole experience.
Great Company with quality product.

"Very unhappy"

I was very happy with the person delt with. BUT THIS IS STILL NOT WORKING!!!! And I still don’t have the headboard bracelets. I’ve had a sleep number bed for years, never had a problem with it. This is turning out to be a nightmare. Please fix this