Houseoftents

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676 reviews
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Customer Reviews about

Houseoftents

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Karl G Esteen

5.00/5.00

"Great Purchase - Excellent Customer Service"

Great speedy delivery of the original purchase and the post sales assistance has been great also. Highly recommend using this company to purchase marquee's and garden furniture. Thank you House of Tents :-)

17/10/2024

Sven Bach

5.00/5.00

"Houseoftents liefert nicht nur…"

Houseoftents liefert nicht nur erstklassige Produkte, sondern zeichnet sich auch durch seinen Kundenservice aus. Ich liebe ihr Festzelt! Es verleiht eine Note von Eleganz und bietet den perfekten Raum für Outdoor-Veranstaltungen. Ein großes Lob an Houseoftents für die Erhöhung der Messlatte in Qualität und Service!

17/10/2024

M Fried

5.00/5.00

"Amazing customer service"

Amazing customer service. Promptly answers the phone and patiently resolving any issues. Would definitely recommend.

16/10/2024

Rio Evans

5.00/5.00

"Excellent made up with service and…"

Excellent made up with service and gazebo :)

11/10/2024

E J Ball

5.00/5.00

"brilliant service"

brilliant service
great delivery

10/10/2024

Paul Margetts

1.00/5.00

"They sell bags to store their marquees…"

They sell bags to store their marquees in, which are too small, and then fob you off with disingenuous answers when you ask for help. Avoid.

Oh, and the reply from them below? They have not been in contact.

09/10/2024

Robert Brown

5.00/5.00

"4m x 8m garden marquee "

Great quality tent-instructional video online was really helpful!
Courier accidentally damaged one pack, but pole and missing bits were very quickly resolved.
Thank you, we’ll be enjoying the tent for many years!!!

08/10/2024

Patience Mutonyi

5.00/5.00

"Finally got what I ordered on time."

Finally got what I ordered on time.

08/10/2024

COLIN JAMES

5.00/5.00

"Excellent product"

Excellent product, good service and help.
Delivery company managed to break 5 out of 7 boxes but the backup from house of tents was outstanding.

04/10/2024

terry wilson

2.00/5.00

"Lots of parts missing. Very dissatisfied with the service. "

When I opened the boxes, all the bolts were missing and several other parts. The assembly instructions were also missing. I contacted the office and I was told to buy them locally and to send in the invoice. The other parts I had to wait for them to come from Germany. These only came on Monday afternoon the 30th of September. I lost several weeks waiting to get these parts and now the weather has changed. I could have had this garage finished and my vintage car could have been safe in the dry. I only hope that there is no damage done as it is outside covered by a sheet.

03/10/2024
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