"Very frustrating until I reached the ihjtright person,spoke wpeople asking for…"

I spoke w several people asking for help io activate my new button, They disappeared. Finally I was about to find a new alarm system , I tried once more, and the gentleman who assisted me stayed on the line until my new button was activated. He was helpful and knew just what to do. I am grateful to him.

"Ban was very knowledgeable about my…"

Ban was very knowledgeable about my concerns and helpful to get my app installed and everything working properly.

"The equipment all worked perfect"

The equipment all worked perfect. The folks that i talked to were all very professional and helpful. Thank you for our peace of mind!

"Called just to update credit card"

Called just to update credit card on file. Dominic was friendly, efficient, and explained the process perfectly. He made it very easy and has great customer service skills.

"Excellent Representative …"

The representative with whom I spoke was knowledgeable and friendly. He answered all my questions. I hope if I call again, I will get to speak with him.

"The gentleman who took the order was…"

The gentleman who took the order was easy to understand, and a pleasure to work with.

However, it took a few agents to end up with him, the prior agents were difficult to understand.

"OMG I'm so glad I switched to Bay Alarm…"

OMG I'm so glad I switched to Bay Alarm Medical. When I push the button they answer in about a minute. Hard to believe the service is so good at such a great low price. Now I'm going to go leave a negative review for my previous provider, who always took twenty plus minutes to answer!

"Nice music while waiting :) answered…"

Nice music while waiting :) answered question carefully, understandably & professionally. Tkx

"Ben was very patient with me"

Ben was very patient with me. My account was over due because the card expired. He update all my Family information without missing a beat!

Very sharp individual - please promote now!

"Always a pleasure dealing with this…"

Always a pleasure dealing with this company. Very efficient and friendly. I had to do a reset on my mother’s equipment and was guided step by step over the phone. Excellent service!