"Very efficient"

Very efficient.
Made the process of address change very easy.
Explained process details well.

"Very helpful service rep!"

Very helpful service rep!

"They helped me with any question I had"

They helped me with any question I had. The obly problem I had was understanding their accents. They were very pleasant.

"Meh. Okay, but…"

I was happy with my service up until the point where I asked about ordering a replacement lanyard for my device ( I’m a returning customer) and I was informed that the shipping would be $22 for it. I’m sorry, but I’ll have to do without until I find a better deal.

"Excellent Customer Service "

Bay Alarm Medical really gets customer service! They are totally responsive and are a delight to work with.

"Great customer phone support"

Great customer phone support

"Excellent service"

Bay Alarm Medical contacted me promptly, discussed my problem with the alarm system, told me what to do. They were very helpful and courteous.

Peter Barglow MD

"Good job!"

Good job! You are very responsive. I highly recommend Bay Alarm!

Nina Forrest
201-988-4557

"Betty was patient with me. And the job was done. "

Betty was patient with me. One who is no electronic expert. She helped me through each step and moved me on with clarity. Testing and pairing call buttons was also fine with patience and care.

"Great Customer Service!"

The customer service representative that I spoke with was very friendly and helpful. It feels good knowing my mom is protected in case anything happens.