"If you have repeatedly talked or emailed staff over fixing a problem that is not getting fixed, make sure you speak to management as they didn't know we were having such problems"

Lite n Easy got back to me and now we get the invoice as it should be. Thank You so much for such a quick response and to get this sorted for us.

"Brilliant meal service. "

Meal choices are great, the dinner portion sizes are right and the whole process for ordering and delivery is user friendly.
I have recommended it to friends as it is both quality and value for money.

"Came back to Lite and Easy after a year…"

Came back to Lite and Easy after a year off using a local producer. Local cost is now more than Lite and Easy no doubt due to cost of electricity and gas to run a commercial kitchen. So ..placed an Order yesterday and all appeared to go OK. Received an SMS at 6am this morning to be told my Order was cancelled due to my credit card being declined. My credit card works fine so obviously a hiccup, but no option to fix the problem, just cancel my Order.
Looks like I go back to the local producer and pay a bit more. I cannot complain about the customer service, as there wasn't any.

"I have not had a bad meal yet"

I have not had a bad meal yet. The food arrives when it says it will, and I love the choice you get. i have been losing about a kg a week, and there is always some food left over at the end of the week. It is great value.

"Loving the convenience and taste"

I'm learning what I like and what I don't like. The staff are super friendly, professional and very helpful. It was delivered when they said it would be and handed to me so I wouldn't have to lift. So far I've only had a couple of meals I wasn't keen on, but that's OK there's plenty else to choose from. Loving the variety and find the meals packed full of goodies and tasty. When I first started I thought the meals looked small but actually found them quite filling. I've been reading the reviews and it makes me sad that so many people love to complain. I will definitely recommend.

"If Lite n’ Easy spent half the money…"

If Lite n’ Easy spent half the money they pour into The Block ads on improving their customer service team, they wouldn’t have to keep replacing dissatisfied customers like me! It seems their front office staff struggle to spell the word “service,” let alone deliver it.

Here’s a tip, Lite n’ Easy: It’s much cheaper to keep existing customers happy than to win new ones. Time to reinvest in training and fix these hiccups—before your advertising budget ends up doing all the heavy lifting!

"Very very rude customer service"

Very very rude customer service.
Need a deep freezer.
Can't even keep food with refrigerator for more than half an hour.
Better options available somewhere else

"Great tasting healthy Food"

Great tasting, easy to organise a meal that is extremely healthy, if you need to lose weight or you need to gain weight try light n easy, its the best meal service out there.

"Awesome for us elderly"

I am a senior citizen and the main dinner meals are what I need to get me by and stay healthy. They are totaly awsome meals and have them every second night.

"Horrible gastro/ food poisoning after eating roast lamb 😫 "

Ate first meal of roast lamb last night, from order delivered previous day.
The order was reported delivered at around 10.30 am. I was home from work at 4.30 and noticed there was no ice left on box.
After eating my meal, I woke several hours later with what I assume was food poisoning. Fever, headache, terrible gut cramps, sweats and persistent diarrhoea
I have been wiped out and slept most of the day after reducing the gastro symptoms with gastro stop.
I'm now extremely hesitant to eat any of it

I ordered 10 meals plus 6 small meals, and now scared to eat them