"Disappointed I used lite n easy several years ago"

I used lite n easy several years ago, very happy with the food and choices
But just recently started using lite n easy again…the choices are limited and the food is now slop
Won’t be ordering again

"Lite n Easy have a certain arrogance…"

Lite n Easy have a certain arrogance that translates to unreliable and poor quality, when you discuss this with them its zero cares.

Poor produce quality and now a change in delivery style, I have been given no choice but to cancel, delivery was 11am-1pm for over a year, now as early as 4:55am, first week tape looked disturbed as if someone had interfered with delivery, this week only half taped and irregular position, again appearing to have been interfered with before I can get to it, LnE are too stupid to understand the value they bring and have become a bigger business with zero fux, simple, I will help them become a smaller business and not order.

"Not happy Lite n Easy have changed…"

Not happy Lite n Easy have changed their schedule for deliveries. I was receiving my delivery on a Friday between 5:30am and 6am, I received Friday's delivery at 5:15pm, the previous Friday 9:45am. Friday's are the worst day for me, it was ok with the early morning time, but it's not ok getting them later in the day. They have delivery two other days but I have to pay $9.00 delivery fee if I change it. This is grosely unfair! Lite n Easy have changed their delivery schedule and expect customers to fit in with it. No customer service!

"Pleasantly surprised, very tasty meals"

We were pleasantly surprised at how tasty the meals really were. The choice of portion sizes in the various packages was a bonus. With the exception of one out of 28 meals, All have been very enjoyable. The one exception was just a personal taste issue, nothing wrong at all with the meal. Ordering was easy, getting a confirmation text when delivered, was the icing on the cake as we have had to use a kind persons doorstep. This allowed minimal disturbance to them.

Our overall experience was excellent with the exception they refuse to go an extra 400 meters to our home which is just outside the boundary of their preferred ‘electoral suburb boundary’. This reduces the number of times we can impose on another person.

"After 12.00pm delivery for fresh lunches."

My order has been later than usual and when talking to staff, they have tended to talk over me, expressing it is an all day service! my last order had very little ice, and one lunch was not the best. Today, I rang again, this time still talking over me and not listening. No delivery yet, but was told because they have a new system in place, the driver does not make the route but the computer does!, Give me a break, someone has to punch in the numbers. Although I am older I still like Fresh Lunches, and not 'My Choice' I have 5 lunch and 5 dinners, I wonder if the computer equates fresh lunches into the deliver times?

"Meals didn't arrive"

Meals didn't arrive. I had previously phoned at time of order to check details on account okay. This was to be the second delivery. However, found meals were cancelled due to no credit card being attached to account yet they had previously been delivered and paid for. Lots of apologies from light and easy but unable to get meals for a week. No notification of cancellation or account problems provided. Terrible customer service.

"not enough salads or vegan choices…"

not enough salads or vegan choices quality has changed and cannot order smaller meals as nit enough choice

"New customer tried ordering food what a joke…"

New customer tried ordering what a joke price went up I live in Brisbane not the desert, the price went up I’m a senior, I ordered meals from woollies half the price and delivered, light and easy more like a heavy and and a major problem. Then they make you sigh up for review ok

"They kept delivering it to the wrong…"

They kept delivering it to the wrong spot. On several (5) occasions via email, phone calls and actually meeting the delivery driver told them the code to get in and where I was. It would take literally three minutes to do so. The driver listened and didn’t write down the code numbers. I knew then they were taking the Mickey out on me and true to their disregard for the customer. It was delivered in an open area to the public where dogs can pee on it. People can steal or tamper with it. They took me on as a customer knowing I was disabled and knowing I can’t always get to the delivery or even lift it sometimes. Not once did they show any signs of consideration. They Take the money and run. Now can you imagine if the parcel was stolen or tampered with. They would’nt resupply it. It would be on me to get a second lot of food. I found them very disingenuous in their apologies. It’s a company that talks the talk but doesn’t walk the walk. I will not be using them anymore and will be taking a more local approach with my food. They express they have a great service for people such as myself. But they don’t. Disabled are easy targets. Never again.

"Anthony"

Bought the beef stroganoff from the supermarket and there was 4 very small pieces of beef, it was loaded with mushrooms and pasta but the beef content was poor, should be called mushroom stroganoff.
disappointing.