"Filter stuck on lens"

My local camera shop suggested I go to Fixation to fix my lens that had a filter stuck pretty badly. I had tired wrenches and clamps and all sorts and it just wasn't coming off, I really didn't want to damage the lens as it was new and £800. I popped in, it was £12 and done in 30 minutes! Couldn't believe it. Will be recommending and keeping them in mind for the future.

"First class service as always."

First class service as always.

"Top notch service as always!"

I have no idea if places similar to Fixation exist, as I never felt the urge to look for them.
From the quality of the service provided to the knowledge, competence and friendliness of the staff, I couldn't recommend Fixation more.

"Excellent and straight forward service"

Excellent and straight forward service. Would definitely use these guys again.

"Fast,Efficient, and good customer comms"

Since my last experience with Fixation just after lockdown, I am please to say that their customer service has returned to its pre-lockdown high standard. The entire process was well communicated, efficient and straightforward. Was it expensive, possibly, but compared to the cost of a new camera it was definitely worthwhile. Entire repair, from estimate to return took around two weeks .

"Very happy with service"

Very happy with service. Very professional. Lens serviced for less than estimated in the beginning.

"Considering it was during the Xmas…"

Considering it was during the Xmas period they promptly assessed the fault with my camera gave me a quote and time scale for the repair. And it was completed and returned as stated great job

"Lens repair"

Lens repair
Excellent service, all arranged via the Fixation website then email. Just boxed my lens up and took it to my local post office where Fixation had it collected, few days later I received my fixed price quote, paid, then not long after I received my lens back, so so easy!

"Rapid replyfirst class"

Rapid reply, great communication.
Explained in detail what issues were with my camera and gave detailed invoice.

"The communicatiom via the portal was…"

The communicatiom via the portal was not great and had to chase a couple of times to get an update as the portal did not update you about the status confirming when the part was being delivered when they had started working on the camera, the price seemed high for the labour no explantion why so high.