"Good trustable service "

Fixation has a long history of great selection of equipment and good service.

The boys always fix all kinds of issues very quickly and efficiently. Would use them again for service

Plus parking is available.

"repair time"

The repair took longer than I hoped.

"Good repair "

I am happy that the lens repair seems to have been carried out well, but the proof of the pudding will be a trip out in a few days time.

My repair was far more expensive than the examples on the web site, but I had dropped the lens really badly to the point where you could hear things rolling around inside. Repair was still far cheaper than a new lens.

You do have an option to cancel the repair and return the lens if it's too expensive. The price I was charged was marginally less than the quote which is fine.

The only dropped star was that the delay was almost 2 months when the web site is saying less than that on average. It has to be said though that that period included Christmas and a wait for parts.
Communication with the company is good through their repairs web site, and when I mailed once I had an answer the same day.
If I could make one suggestion. When the repair is waiting the next stage (eg waiting for repair, waiting for parts) it would be great if your website could add an ETA to the status to set expectations.

Would use again.

"Certainly would use again if needed"

Had to use them through Sony, cannot fault their communications, updates and repair.

"From start to finish I felt supported…"

From start to finish I felt supported and Wes dealing with someone who was confident with dealing with my repair

They were available to answer questions and to get my camera fixed without delay

Highly recommend

"Nothing to dislike"

Nothing to dislike - after all the final bill came in at £30 less than the estimate, and the time taken was more or less as expected.

"I liked the service overall because the…"

I liked the service overall because the process was simple and felt reliable. My repair was completed successfully. The wait was longer than I'd like but the estimated time frame is 10-15 working days. I have a complaint about the added cost though as the original quote was for the wrong part. I ended up paying quite a bit more than the quote I agreed to which was very disappointing obviously.

"Excellent customer service and…"

Excellent customer service and technical knowledge to repair and service my camera and lens have been a client since 2001, I high reccoemnd Fixations to maintain your equipment.

"Quick Sensor Clean"

Managed to, stupidly, change lenses in a dusty environment. Nice blue skies in my photos with little speckles of dust!
Quick trip to Vauxhall and everything sorted. Professional friendly service and helpful advice. Many thanks.

"Fixation have cleaned my cameras for…"

Fixation have cleaned my cameras for many years and as always have done a good job.