"Super efficace"

Super efficace, vol annulé, vol modifié et l’écart de prix a même été remboursé. Parfait !

"If your plane has been cancelled"

Perfect understanding, and treatment of my problem, by a very kind man. Thanks you!

"Fast communication"

Fast communication. Solved my problem in no time!

"very efficient,easy to comunicate with…"

very efficient,easy to comunicate with the representant.

"Efficient and Smooth Rebooking Experience Despite Flight Cancellation"

I had two consecutive flights booked, unfortunately, one of the flights was canceled, which initially caused some concern. However, they rebooked both flights, maintaining the original departure and arrival points.

The rescheduling process was efficient and well-handled. The customer service team was communicative and ensured that the changes were clearly communicated to me. Despite the initial inconvenience, the airline managed to rebook my flights without any significant delay to my travel plans.

"DO NOT USE THIS WEBSITE"

DO NOT USE THIS WEBSITE.
The website told me it couldn’t process my payment for the flights but endeup processing them anyway. It said to try again so I did which ended in them double charging me . So I called customer service which was apparently an international call where the whole 39 minutes I was put on hold which resulted in a 117$ phone bill .
Worst website/company ever and I’m pretty sure I’ll never see that money again.

"Very Quick answer (but no solution…"

Very Quick answer (but no solution found)

"Solved my issue perfectly!"

Solved my issue perfectly!

"Prompt response to my query"

Prompt response to my query. Not sure my question was completely understood.

"Excellente prise en charge"

Excellente prise en charge, avec une communication parfaite en français.