"Non-existent quality control"

Out of the 14 figures I ordered only two arrived in good condition. Six had deformities (such as seriously bent weapons) and one was missing its legs. Pretty much all but two figures were either broken or scratched during shipping as a result of poor packaging where the 14 figures (and bases) had been crammed into a total of three clamshells, which according to only-games are only supposed to hold a single figure each.

I contacted customer support and was sent replacements for the damaged figures and this time they were properly packaged. Unfortunately two of those also had deformities and the figure missing legs was again sent without legs.

I emailed customer support regarding the state of the replacement twice in the last two weeks but they're no longer responding.

Its a shame that they don't seem to bother to check the prints for faults and missing pieces before sending them off, because the figures without faults are of good quality.

Update 2023-10-27
About a week after I posted this review their customer service finally decided to reply to my emails. Apparently you have to leave a negative review here in order to get a response. They agreed to send another replacement and five weeks later the package arrives. I guess I shouldn't be surprised to find that one figure is missing an entire arm. I think they're just messing with me at this point. Needless to say I will never place an order at this company again, which I suspect is what they're hoping for.

"Only Games - the best 3d company"

At first I was hesitant to use only games after reading the reviews here but after reading Bestiarums MyMiniFactory advice of where to purchase thier minis ( only games ) I decided to give it a try.
Bestiarums minis are extremely detailed so need quality printing using quality resins and only games far exceeded my expectations.
Iv made several quite large orders, with a delay on the first order as they reprinted some models instead of sending sub par prints out.
Only games uses a flexible almost rubber like resin ( and like) which is durable and provides excellent details, which is printed on what I assume are 8k printers.

Iv purchased many 3d printed models from many companies, I consider Only Games my bench mark for quality and consider them the best company for quality and abs like 3d prints.

"Removes reviews, horrible delivery conditions"

Ordered a miniature, around 15cm high I guess, it came to me loose in the packaging, not in any box, container, padded or anything, just loose in the package which would obviously be thrown around by the postal service because thats what they do, the mini has 6 hands and due to this "unconventional" packaging the 6 hands lost a total of 14 fingers with 1 hand being torn off by the time the model came to me, also the entire lower half of the model has ''detached'' from the upper half, yey. Additionally the model is bent as hell so now glueing it back is a hellish experience (cannot use the hot water trick to unbend it because the elements are really thick). The model was supposed to arrive as a, well, a model, a single thing, in total it arrived in 17 parts. My review on their website was deleted for apparently no reason other then being a negative one.
My previous experiences were relatively positive but seeing that they removed my review and every single thing i ordered from them before has been (just like this one) late, I highly recommend not buying from them, its a shame because they have some good models on offer but if those models arrive wrecked there is no point in buying from them.

"Great product, but please fix the contact email address you give out to customers"

As I got a bit scared when reading all the bad reviews while waiting for my order, I thought I'd add one positive to the bunch as usually the satisfied customers don't bother with writing reviews.

I placed my order thinking that it would arrive in 10 working days, when it actually states that it takes 10 working days to manufacture the product. After 8 days I made a complaint through the contact form on their page, to which they promptly answered the next business day. A day later my order was dispatched with a tracking number and I got the product a week later (ordered to another country). The product is awesome and I have zero complaints about the quality. I will be purchasing again from these guys.

The only pointer I'd like to give to the people at only-games.co is to fix the "contact us" link on your order confirmation page. The fact that the faulty email address there bounces all emails back to the customer makes it really feel like a scam. This also made me worry about my purchase and brought me here to read all the Trustpilot reviews. Would be five stars without the hassle of trying to find the right avenue for contact.

"Onlyscams.co"

Ordered beginning of April. After 3 weeks I asked where my '10 day turn around' was and they quoted an issue with their printer and having to remake parts. Order finally turned up another two weeks later. Half the items not there, a bunch of the items that did show up were disfigured or damaged, and some of the items were either duplicated or missing connecting parts to complete the miniatures. Also, bits that I didnt order in the package. Emailed them and told them this. Took them two weeks to respond apologising and stating they will reprint and sort me an order number the next day.

Nothing. Not a peep from them. Have emailed them again to chase up and just radio silence from them. Do not order from them.if you have, cancel it and get a refund. Order your parts from else where. I'm organising a refund of mine as the service and products recieved were just garbage.

"I am super satisfied"

I am super satisfied. The print quality is very very good.
The delivery is fast and the figurines are well packaged. So I am a satisfied new customer!

I will give your site to my friends.

Thanks again!
Marc

"Amazing service came very quickly love…"

Amazing service came very quickly love the models can not wait to paint them

"Shipped faster than estimated"

Shipped faster than estimated. Nice, sharp miniature.

"If you read this, just stay away.."

Ordered one thing from the "legit" site around March 11th and after nearly two months nothing has arrived. I have emailed the customer service people and nothing. If you read this, just simply stay away.

"Keep away do not buy from them"

(english is my second language) Horrible. truly horrible DO NOT buy from only-games. i ordered january the 10th it took about a month and a half to get the models and even then things were missing. bases and bodies. and when i contacted them through "contact us" first two emails they replied to, then they usually took weeks up to a month to even reply until they just started to ignore me. it took them almost 4 months to replace 3 25mm models and 4 bases. and they dont even send them properly i almost didint get the replacement at all because they screwed up so many times. among things not making it clear to customs whats inside the package and so on. if i didint by pure luck found out. it would have been sent back (this was after they stopped replying) so please for your own sake find someone else who sells stationforges models (copy pasting my review from their site to here. as they likely remove my review for giving it 1 star and being honest)