"Total scam."

Total scam.. tried to setup a profile and during setup was asked to call their helpline, they tried to sell me a service and hung up on me when I said no. Stay away from this site.

"I had made the appointment for an UTI…"

I had made the appointment for an UTI and told the doctor my usual medication.

The doctor prescribed a different medication, which says do not use if trouble urinating.....ummmm it's a UTI. Had a reaction to it. Cannot message them in anyway, or change my record unless I start the process for another appointment.

"Waited several hours for the doctor to…"

Waited several hours for the doctor to call me, which never happened. This is actually the second time I have paid but they end up canceling. Waste of time, this service needs to be shut down. I ended up taking my son to urgent care after waiting on these time wasting “doctors” to never call

"1st and last time I will use this site"

1st and last time I will use this site! I am on a work trip, and needed immediate care. Saw something at work about this, and thought I would use it. I am in HR by the way. I paid more than if I went to immediate care for the convenience. Doctor Bidya Lohani-Sharma didn't listen, disregarded what I was saying, told me to return in 4 days if I still wasn't feeling well, prescribed me a recommendation for a medicine I had already put on the form I was allergic to, and had the audacity to claim I agreed to taking it which never happened. Not only was this a waste of money and time, but the Doctor lied on the report and recommended me taking something she knew I was allergic to. HORRIFYING experience that I will be sharing with the CEO of our organization to ensure employees aren't treated like this when they need help.

"Canceled multiple appointments with no…"

Canceled multiple appointments with no attempt to reschedule. Can't even speak to the quality of the therapists because I never got to speak to one.

"Horrible horrible service"

Long story short, my husband saw a psychiatrist through LiveHealth, a few days later he was in the hospital for his mental health, got released, and was instructed to follow up with his psychiatrist within the week because the meds they gave him only lasted 14 days. I booked him an appointment and the doctor rescheduled twice with no reason provided. The last rescheduling was for the day before the 14 days of meds were up. I tried to book him with a different psychiatrist through LiveHealth for a sooner appointment. That one ALSO gets canceled. I call customer support and she (rudely) tells me that it's in their terms and conditions that the providers can't prescribe controlled substances so that's "probably" why they keep canceling. So they were going to just keep rescheduling his appointment forever without any explanation? That's so extremely dangerous for a psych patient, I can't even believe they don't see what's wrong with this. Do not use this service.

"Doctor gave completely wrong directions…"

Doctor gave completely wrong directions on the prescription resulting in me having to do an in-person visit and get another medicine for a longer period of time. Will not use service again.

"They literally charge $40.00 for a…"

They literally charge $40.00 for a missed appointment. I had an emergency come up with my kid and this greedy company billed me $40.00 even after a rescheduled and was on time for my appointment the following day. The bill my insurance a ridiculous amount for a 30 minute session and then have the nerve to bill me an additional $40.00. I cancelled all appointments going forward. Y’all can go to hell.

"Please read the reviews before signing…"

Please read the reviews before signing up for this service, I wish I did. Dr. Leonard Barely does not care for his patients, all he cares about is the money period. I have never been treated so poorly by someone who was supposed to help my mental health. This service will ruin you if you accidentally miss an appointment and will be no help in rescheduling a new appointment. Do not use this service

"Terrible experience"

Terrible experience. I tried getting an appointment for 10 PM. I move my schedule and at 9.55 I try to login and the provider rescheduled the appointment without any prior notice. I called the company to ask why and I was told by the agent she is not sure. Another strange thing she read out my email on file , which was different than the one they were sending me emails at. The agent told me she doesn't have the email I was getting emails on their file. How can they send appointment related emails to an email that is not on their file ??? How can I be sure they haven't sent my appointment details to other peoples email ID???? I am now more worried of a HIPAA violation than a last minute appointment cancellation. Feels like this company thinks health issues are a joke ! I do not recommend