"Terrible customer service"

Terrible customer service - don’t use them

"Had to switch to LiveHealth because my…"

Had to switch to LiveHealth because my employer changed insurance carriers and I could no longer access Teladoc. Was prescribed a medication (that I have been taking for over 1.5 years), and they can't seem to get provide the correct information to the insurance/pharmacy so that I can actually pick up the medication.

"Experience seemed fine…until it wasn’t."

Experience seemed fine. Called for strep throat after my daughter had it. I knew it was that. Dr prescribed meds. Took them for two days, felt much better but meds caused bad stomach issues so I called to get something different. Refused to give me anything different and told me to go to an urgent care. Ridiculous. Take my money and then when I’m having an issue act like I’m crazy. So frustrated right now!

"Never received a call back"

They called me with an automated service telling me, The first doctor declined after 1.5 hrs.
Then it transferred me to the receptionist.
She proceeded to set me up with the next available doctor. I was informed, he had know other calls in his que and I should be receiving a call in 15-20 min.
That was over 9 hrs ago.,, so bad.

"Bad customer service"

Bad customer service, waited too long to not even talk to a doctor.

"Tried 3 times to speak to a dr about my…"

Tried 3 times to speak to a dr about my sore throat/cough ...1st time in waiting room it says "dr no longer available " and the 2nd and 3rd time in waiting room it says "dr declined your visit" so frustrating and useless!

"Zero stars if I could"

Zero stars if I could. The provider was arrogant and rude.

"I would rate zero stars if I could"

I would rate zero stars if I could. I sat in the waiting room for maybe an hr with six people in front of me. It then says I am next in line great, then I have been stuck as you are the next patient your visit will take place soon for 2 hrs. I had to cancel out of the appointment because it was stuck, don’t waste your time just go to urgent care.

"I have tried for three days on two…"

I have tried for three days on two different devices to get to a provider and have sat in the waiting room for HOURS with it saying I’m next in line.

"I would give 0 stars"

I would give 0 stars. I waited 2 hours. I did get knocked off and had to start back from 5 to 11 in line. Fine. I wait another two hours, I am next in line. The doctor then "cancels my visit". CAMERON MCCOIN. Do not waste your time on waiting. This was for my son and will never use again.