"Evan is a top bloke"

Evan is a top bloke, his wittiness goes above and beyond. He should have a raise. Even if he’s getting paid the max amount, he deserves an extra few grand on his salary. Good guy, even better detective work.

"Thank you Elsa! "

I don’t know why I initially tried to email. I got half way through a draft before I thought to do something with the app! Elsa the refund from my problem back so swiftly, it was like the knew the problem before I asked! :D

"Brilliant"

Brilliant and great customer service

"Misproperly fined but GREAT Customer Support"

I was accidentally fined some money for “not locking the bike” and when reaching out to support they refunded me so fast. They were really understanding and it felt like a weight off my shoulders!!!!

"Max was very helpful and speedy in…"

Max was very helpful and speedy in resolving my issue.

"Great Service & Bikes"

Besides their bikes, what helps me a lot is Beryl's immediate chat response. They have helped me with many issues right away, making my journey to and from home quick and hassle free. They make tech work and encourage me to cycle.

"Super easy and to the point with…"

Super easy and to the point with finding out what was wrong

"Evan was a fantastic help and refunded…"

Evan was a fantastic help and refunded me the time stationary so I wasn’t charged twice what I should have been. Thanks!

"Fast replies, fast resolutions. If in doubt, fire a message to customer support."

Evan is always helpful! Always fast replies and helps with any issues that can be solved over the air.
Company is giving what they promised, although it would be nice if you would invest more money in to better mechanics.. it will help keep the bikes and scooters stay in good shape for longer

"customer service"

Always great customer service, no issues