"Great support 👍"

Quick help, great communication from Evan. 10/10

"Be aware the fee for parking out of…"

Be aware the fee for parking out of parking bay is £5 in Brighton .

They state no where on the app , as your trying to unlock the bike , how much the parking fee is but call it a ‘small fee’ as an incentive.
As most bike rides I’ve taken are about £2 in cost i would call this small .

If any one from Beryl reads this I would request they display their fees clearly.

Otherwise good bikes and system

"Evan was great! "

Evan was really helpful and sorted an unfair charge really quickly

"Evan was extremely helpful when I had a…"

Evan was extremely helpful when I had a payment problem. Excellent.

"One of the best customer service"

Easy communication and fast help apt for the problem. Never had an easier and better customer service recieved. Thank you so much!

"great"

great, reimbursed my minutes due to my problems therefore solving the issue

"Great experience evan helpme so fast"

Great experience evan helped so fast

"Thanks Ethan!"

Ethan was very quick to respond and immediately resolved my issue with 0 cuss and a lovely attitude to accompany it. A truly pleasant interaction.

"I used the starling e bike for the…"

I used the starling e bike for the first time because I was going to miss the bus and it was surprisingly better than I thought it was, and I caught up to the bus, nice one!😎👍🏽

"Amazing staff!"

They responded within minutes and easily rectified my problem without any problems at all. Brilliant service!