"Really great service and the bikes are…"

Really great service and the bikes are all functional never had any problems and when I did the support team quickly solved them.

"Elsa was great help"

Elsa was great help - amazing service

"Amazing customer service"

Amazing customer service, got the issue resolved quickly

"Beryl refunded my mistake "

Rapid, helpful and generous response

"Always helpful when you have problem♥️"

Always helpful when you have problem♥️

"Great service"

Helped me with locking it

"Great service from max"

Great service from max! Very good

"Problem solved!"

Had a problem with the unlocking and was charged. Messaged the Beryl team and they resolved the problem and refunded me immediately. Great service!

"Quick response time"

Quick response time

"Had an issue with being charged for…"

Had an issue with being charged for leaving a bike outside the bay, when it was most definitely in the bay. But I told the support chat and it was resolved within minutes having a full refund on the way. 10/10 customer service.