"The customer service was great"

The customer service was great. They tried to expedite for my nephews birthday with no questions. Great company. Easy to work with and the person that helped me was aspen. Thank yall again

"Aspen was awesome"

Aspen was awesome

"My pc lags and won’t let me run more…"

My pc lags and won’t let me run more than one program. I have been on the support line for 30 minutes listening to music. I have had to wait days just for an email back. Do not recommend the pc will work but only for one application at a time.

"Great HUMAN customer service"

I've bought a few things but this time i needed to figure out BIOS update. COLE T helped me out and guided me through perfectly. The best thing about it is he didn't talk like a scripted robot like a lot of other companies have been doing. Made it personable and felt comfortable in the fact knowing he'll take care of me. Very much Appreciated. Wish i could send them a tip for helping!

"Thanks Elijah"

Elijah helped me get my cpu swapped instead of waiting on the RMA. From what i understand this is an exception and i appreciate the help. This is my first Xidax pc but the customer service has been great. Highly recommend as they are very transparent.

"I purchased a PC from Xidax in 2020 and…"

I purchased a PC from Xidax in 2020 and have only had positive experiences working with them. I got the lifetime warranty and have had to use it twice, one of those times being now. I spoke with Elijah today with some troubleshooting issues and he helped make it a fast and easy experience.

"Aspen Y."

Aspen figured out the issue with my machine from one picture that others (that I know, also people from xidax and the directions for my new vid card) couldn’t help with. I finally after several months have an upgraded video card

"Elijah did a great job and was quick…"

Elijah did a great job and was quick with good communication. Fixed my gpu driver issue in a timely manor

"Xidax Experience"

I am currently looking to purchase a new gaming system, and I had some technical questions about my pc build. Elijah Walker was extremely helpful and answered my questions fully. I have worked with other organizations, but an employee like Elijah just adds that extra touch to the experience that makes a good company great!

"Aspen is an absolute rock star!"

Aspen is an absolute rock star!

I was at my wits end and he worked with me literally all day until my pc was fixed and running great!