"I have felt with many banks but for…"

I have felt with many banks but for Mashreq I feel like ts the laziest bank I have come across , they take days to fund my account after transfers have been made to my account so sometimes I have to wait for about 21 days for my funds to reflect , what kind of policy is that ,, I feel like it should be easier and quicker , how useless keeping or transacting with Mashreq bank ,

"One of the worst bank support and sadly…"

One of the worst bank support and sadly its a so bad to deal with un logical Policies, they always try to find any way to charge your credit card with list of charges, only for 2 minutes my card got overlimit -4 AED They Charged me 320 AED immediately trx was 0152 i paid 0154 and still charging me

"I want a seller id"

I want a seller id, anybody can??

"Terrible customer experience/service"

Terrible customer experience and service.
They froze a $20,000 incoming transfer.
They don’t offer any proper support.
They don’t even answer my emails and suddenly end chat sessions.
It’s been over 9 days since I sent the transfer.

"Disappointing Experience with Mashreq Bank in the UAE"

I had a very disappointing experience with Mashreq Bank while trying to open a company account. I visited three different branches, hoping to find a solution, but none of them provided any practical or satisfactory assistance. The customer service was unprofessional, and it was clear that the staff lacked the necessary training and etiquette to handle international customers effectively.

The service was not only slow but also inefficient, leaving me frustrated with their inability to resolve even basic issues. Furthermore, their online application and website were unreliable, frequently malfunctioning despite the extensive advertising that suggests otherwise.

For a bank that positions itself as a leader in the financial industry, Mashreq Bank fell far short of expectations. I cannot recommend their services, particularly to business owners or international clients who require dependable banking solutions.

"If I could give negative points"

If I could give negative points, I would. This is the worst, unethical and the most unprofessional bank I have ever come across. No issues are addressed, No complaints are listened to and they have the worst customer care service without a doubt, in the whole of UAE.

"Poor service "

Poor service
Waste of time

"It have been a nightmare for me using…"

It have been a nightmare for me using this bank. I can't get access to my money in my account ..the card is not working ..calling there number there are not giving soluble solutions ..visiting one of their branch in dubai mall .they open late around 12pm ..the services are very low..noo!!!!

"I am Mashreq bank customer and having "

I am Mashreq bank customer and having some credit card related issue so I tried to call customer service but unfortunately it's being a long to be in queue So I went to sahara center branch nnd met a staff name Aliya and her attitude was not at all pleasant as customer service representative.
She Was so rude and bluntly replied without understanding the concerns.
I really want to cancel my card because of the lady and her unprofessional behaviour.
Mashriq team you have to choose humble employees who can assist the customers.

"App and call center are useless"

They on hold my funds and promise after a month they will be giving back, however nothing happened.
worst bank i ever had.