"Same here"

Same here, have been 2 months since I transferred and got cancelled and also still no money back after more than 2 weeks.

"Scam"

On 27th September I received the notification that my transfer was cancelled for unexpected reason. After 15days still not received my money back!
Stay away from this scammers!!

"Scam, kept my money now for 1 month still no refund"

Tries to transfer 35 thousand baht to Germany on the 20th September, after 1 week it was canceled due to provider problem without telling me, now nearly 1 month and I still have not gotten my money back, daily calls seem to have no impact at all..

Rather big scam!!!

"Terrible customer service."

Terrible customer service.
They simply do not respond at all to multiple emails and Line messages.

Moreover, they keep your money for 10 days before sending it to the recipient.

"Deemoney cannot even return your money on time"

I tried to transfer money B20k to the UK on the 20th September but they said they had a problem with the transfer and so they would return the money to my Thai bank account. They said on the 27th September it would take a maximum of 14 days but should only take 5-7 days. It is now 19 days and I still have not had the money refunded to me. This company is not to be trusted and seems just like a scam.

"Dee Money = HORRIBLE SERVICE"

Dee Money, at one time, was a good service. Then, it started getting slower and slower. I sent money from Thailand to USA on September 5. The app always said "processing". On September 30, Dee Money "cancelled" the transaction, WITHOUT notifying me. I have sent a daily email and texts wanting my money back, along with dividends and credit card late-fee reimbursements. Still no word back after TWO WEEKS of asking for MY MONEY!

"Poor customer service "

Their responses to questions takes far too long. Very disappointing service. Won't use them again

"Too complicated!"

Very complicated getting my first transaction completed asking multiple times for passport details and asking further questions. After a week of trying, multiple phone calls, line messages and emails the transfer finally arrived today but this is my first and last dealing with DeeMoney.

"STAY AWAY FROM THEM!!!"

They used be good in 2023, however this time it was terrible, it shouldn't be 1 star. It should be zero stars! I transferred money on September 9, and it didn't go.It was still"processing" , I called a couple days later. Same story as in the other reviews,they said, it's a problem with their partner in Europe. Also their staff doesn't give full name. This looked quite shady to me A week later I decided to cancel. After many frustrating phonecalls , half of them unanswered
and unanswered Line messages. This had to be done by email. Then they finally completed the transfer on Friday the 21st They are advertising that there is no transfer fee this month to lure and deceive /mislead people, saying your transfer is done in 24 hours . NOT SO! I was lucky they completed it in 2 weeks.Others according to the reviews have been waiting longer. I am very disappointed in them, I don't trust the anymore and will never use them again.i would say : STAY AWAY FROM THEM!!!!

"Pathetic service"

Pathetic service, My Transaction dated 20th Aug 24, TXN ID: 9C8F6FB0 is still not completed. There is no proper response from call center agents on complaint, manager laying to us and not responding to call, On LINE app they just provide standard reply but no action. No action in spite of sending email to customer care team. This is fraud company I will never ever recommend this to anyone....