"Fraud"

The company stole the money that was used for the transfer. The money never reached the recipient.

"Terrible, unprofessional scammers "

Terrible company who lie about 'technical problems' with their partner overseas. As other's have stated, it seems clear that they use customer's money to hedge against exchange rates. Any complaints are met by a standard copy and paste. I am now ten days waiting for a supposed 1 day transfer. Avoid using this sorry excuse for a company at all costs and just pay the slightly higher fees to your Thai bank.

"DeeMoney has the worst service I've…"

DeeMoney has the worst service I've ever experienced. I transferred money on August 31st, and it still hasn't reached the destination account. Their Line chat rarely responds, and when they do, they claim they haven't received any updates from their partner. Even my calls to them have been in vain.

"Delay in THB to INR transaction"

I did a THB to INR transaction 31-July and money is not yet credited to my account in India. I am trying to contact customer care but every time answer is same. but no result.

"Deemoney exploit customer "

I don't know how come people still transfer with Deemoney. They use customer money for their own advantage. Just stop calling to support line because the delay is not up to them but the higher management team which clearly ignore the customer suffer.

Just stop using Deemoney Now, I mean right nowwww. better use Western Union

"One of the worst services by DeeMoney…"

One of the worst services by DeeMoney from last 3 months, they cheating with peoples. As per them it takes one working day but they not bother even after 4-5 days and we need to follow up every day. but every time their agent says they don't have any update & if we want cancel the transactions it takes again 7 working days to get back to money. it looks like scam from DeeMoney they are using people money.

"DeeMoney not trustworthy delay in transaction"

Dee-Money is constantly delaying transfers
they just blaming as "technical issue" with their partner in the destination.
It happened to me and more than 10 days still transaction not complete.
Worst service by Dee-money

"It's time to lodge complaint to BOT agaist DeeMoney "

DeeMoney fools customer, now they start cheating with the customer. They purposely wait for rate fluctuations and delays the transfer.They way they make money is by fetching profit from transfer rates. Their entire business model is non trustworthy be aware of their fake promises based on advertisement. Now I request all the suffered customer to lodge complaint to Bank of Thailand as they are registered to BOT.

"AVOID, eventually they will never pay!"

It used to be good but now the last transfers have been delays by many days. This last transfer I made has been almost 2 weeks now. They reply with a template email and then ignore every single follow up email I sent.

"Unacceptable Delays and Poor Customer Service"

I have been waiting for a money transfer since 29th July. Despite numerous follow-ups, the company has repeatedly cited technical issues and assured me that the transfer would be completed by 31st July. Today is 5th August, and I am still waiting for my money.

The lack of transparency and continuous delays are highly unprofessional. Every time I contact customer service, I receive the same vague responses without any concrete information or solutions. This level of service is completely unacceptable, and it has caused me significant inconvenience.

I strongly advise others to consider alternative options for money transfers. A company that cannot resolve issues in a timely manner or provide clear communication does not deserve your trust or business.