"Warranty is crap and so is the large dog backpack…"

I bought the large dog backpack for my 30lb dog with the "lifetime warranty". The strap broke on its 3rd use. Repeated calls and emails to the company for a replacement backpack or refund have fallen on deaf ears. No response from the company at all. Spare your dog and yourself injury and heartache. Do NOT buy this product. Save yourself frustration and do NOT buy from this company. They just want your money.

"They are scammers. The company's details are on the website."

They are scammers, don't buy from them. I have a faulty product. They offer a lifetime warranty as advertised on their website and after contacting them via their email they emailed back to say I could have a replacement or refund, so I opted for a refund but I have never heard from them since, despite contacting them continually. The company that operates the website is listed on the website under "impressum" - you can see their company name and address and if you google there are 2 people who head up this company - you can research them and get in contact with them and request that they suspend the website. Don't let scammers prosper.

"Still waiting on my replacement…"

Still waiting on my replacement backpack since Jan. They just stopped communicating and the phone always rings busy. Beware.

"This company is a scam"

This company is a scam! They take your money but never send you the product you ordered. I’ve been waiting for the waterproof dog jacket since December 27, 2020 and it’s currently July 10, 2021! I’ve reached out multiple times to customer service and had one response about them opening a ticket into this and it was opened in March and never heard back from them!! Don’t waste your money and read the reviews before ordering from these knob heads!

"Petyfy scam company"

Bought 2 coats end of December. Never received
No answer to email and phone calls. Filed complaint with PayPal who refunded my money. Petyfy is scam company.

"Scam Company! Do Not Order From Them!"

I had ordered a puffy jacket for my dog for the Winter. I placed the order on 12/24/20 and had very little communication from the company about my order. Each time I would inquire about delivery, I would get an automatic reply that the were working on my request. After waiting 5 months for the jacket that never came, I asked for a refund with the same automatic response. Out $40. This company is a scam and you should never order from them. Horrible stealing from people wanting to buy products for their furry friends. ABSOLUTE FRAUD.

"I placed an order on January 4th"

I placed an order on January 4th, 2021. Never received item. Tried contacting at least a dozen times. Actually got an email from them recently asking if I was happy with product.

"PETYFY IS A TOTAL SCAM!"

Petyfy is a total scam company! Do not buy anything from this company! I saw their ad on Facebook and placed two orders in December 2020. They took my credit card payment and sent me two confirmation emails that my orders were on their way. They never arrived. After 2 months I emailed asking for refunds with no response, and their website disappeared for a while. I am out almost $79.00.

"Scam site, do not use"

Ordered something in January 2021 and it still hasn’t come and it’s almost June. Tried contacting customer service multiple times and they never answered. This site is a scam. Do not use.

"Company with Lacking Customer Service"

In 2020, I have ordered a lap carrier and bicycle carrier that late in delivery but delivered in 2 months and were sewn properly. Based on this customer experience, I purchased 1/4/21 a reflective raincoat; 2/13/21 winter package and a green water proof jacket and nylon leather leash. I called Petry and spoke with Janine, I contacted Petyfy on Facebook, sent multiple letters with no response. I have not received any refunds. One time was accused the products were delivered and they were not delivered. Petry was advised in person and in writing that I did not receive the listed products. I would like Petyfy to return the money they have accepted due to my not receiving the listed products that are worth $ 117.00