Thompson Creek Window Company

Builders, Makers and Materials
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620 reviews
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Customer Reviews about

Thompson Creek Window Company

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Robert Southerland

5.00/5.00

"JOB WELL DONE!"

Overall the work was well done especially given the heat that day the crew had to deal with ---.

Love the windows

28/06/2021

James Ma

5.00/5.00

"Job well done."

Job well done. Thank you.

28/06/2021

Drusilla Yorke

5.00/5.00

"The completed project looks very nice…"

The completed project looks very nice and was done in a timely manner. I followed up with a call that some caulking was needed and it was done in a timely manner also.

28/06/2021

Stephanie Conticchio

5.00/5.00

"I believe Thompsons has the highest…"

I believe Thompsons has the highest level of professionalism. The product is superior, the service exemplary. I am very pleased with the installation of my custom steel door. The technician also advised me on how to adjust a sliding screen door that another company, (not nearly as capable) had installed. Thank you.

28/06/2021

Darcel Forrester

5.00/5.00

"My experience with Thompson Creek was…"

My experience with Thompson Creek was wonderful. This service was great I love my new windows and sliding door. I would recommend family and friends ,because there product is what they say it is and it's worth the money.
Thank you again guys we had an excellent experience and we are pleased.....

28/06/2021

Vernon Lane

5.00/5.00

"Phenomenal Work"

My wife and I love the storm door installed! The experience with Thompson Creek was phenomenal from choosing the door to installation! Fantastic customer service as well! ⭐️⭐️⭐️⭐️⭐️

28/06/2021

Vivien Deitz

5.00/5.00

"The work was done in a timely manner…"

The work was done in a timely manner and the workmen were very professional and diligent. I am very pleased with the product and the installation and your company.

28/06/2021

George O'Connor

3.00/5.00

"the installation was good however i am…"

the installation was good however i am still unable to put the lever to the position which allows me to pull down the window for cleaning-thought it would loosen up after installation---also took for ever to have the window scheduled for installation --- this was a ground floor window and it is right next to the front door---big safety concern as the window was stuck open---otherwise we were satisfied with in the service....please come over and adjust the lever-diane oconnor

28/06/2021

Fired customer in mt airy

3.00/5.00

"Never again"

Sales process and information with carl- excellent. (I bought 2 new doors first visit) Project manager- kat- excellent. (Nice attempt at recovery) Install team (sub contractors-excellent) product-decent
They cancelled my install appointment after 3 month lead time. Caller was rude and ugly, and really offended me. No customer empathy. It’s not always easy to coordinate a day at home. She said install was cancelled because “the truck broke down” she was so nasty that i do not want to work with this company again. One would think that a company that markets as heavily as this one does would have more than one truck (cringeworthy lie from the person who called that morning) or that they would manage customer interaction better and not behave so rudely.

28/06/2021

tawanda Linda J. Monte

5.00/5.00

"I have no complaints"

I have no complaints. The gentlemen who installed our sliding glass door did an outstanding job.

28/06/2021
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