Elavon Canada

B2B Providers and Partners
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106 reviews
Overall Rating
Customer Reviews about

Elavon Canada

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customer

2.00/5.00

"I've had many problems with Elavon…"

I've had many problems with Elavon Canada.
They still haven't fixed the issue of sending me emails for the recurring billings

18/09/2024

Helena Looby

5.00/5.00

"Smooth & Efficient"

Smooth operation, ease of use, prompt payment, detailed invoices and streamlined payment system. I use the virtual terminal for my e-com needs.

17/09/2024

customer

5.00/5.00

"Your staff is always very helpful and…"

Your staff is always very helpful and easy to understand. They are persistent in solving your problems

17/09/2024

customer

1.00/5.00

"You don't deserve to spend my time to…"

You don't deserve to spend my time to write any review

17/09/2024

David S Schwartz

1.00/5.00

"Don’t Waste Your Time. "

Too many cooks in the kitchen. Before signing up for a service like this, we ask very specific questions before making a decision. It wasn’t until after we were in that we found out about the additional service charges that were not clearly explained by the initial salesman. Per usual, I had to talk to several departments who all apologized about the misinformation. How convenient.
After cancelling their services, the salesman called back and gave us his spin on the situation. He said we didn’t read the details as everything was in there. Very glad glad we’re not working with this organization anymore. Don’t waste your time. I’m learning the hard way just because it’s Costco approved and part of their merchant services, doesn’t mean the service is any good. We’ve lost trust in Costco in using their recommended merchants.

13/09/2024

Oscar Jasper

1.00/5.00

"After 7 years of using Elavon for our…"

After 7 years of using Elavon for our merchant services and paying thousands of dollars in fees and services we closed our business. Elavon is retaining over 2k in gift card sales stating "the customer paid" please tell us how our customers, that we marketed to and who paid money to our business to support us, would ever be reimbursed with our business and returned equipment to process the held funds. We let our customers know that we were closing and gave ample time for them to use their cards. When asked and had the call escalated, we were told that the funds would not be released to our business. How is this legal? How does Elavon have the right to hold these funds?
Also be warned once you have invested in using their gift card system, good luck changing merchant services. We cannot believe that this is how a long paying, good standing customer is treated. A total scam.

30/08/2024

multi-moto outaouais

1.00/5.00

"Fraude "

Salut , attention aux promesses de prix qu’ils vont vous dires , totalement faux! Le premier mois j’ai eu des frais de 1700$. Je l’ai utilisé 2 mois et j’ai vu que les frais était encore aussi élevé. Ils nous avais dis 49$ dollars par mois et j’ai eu des frais de 170$ par mois sans même avoir utilisé la machine. Nous avons essayer de canceller mais ça nous a pris trois mois avant de pouvoir retourner celle ci. Ils vont vous jurer que vous pouvez canceller sans frais mais le problème c’est qu’il ne réponde plus après vous avoir envoyer le terminal et quand ils répondre , ils vous raccroches la ligne ! C’est rempli de mensonges et de fausses promesses ! Évitez de vous faire avoir !

23/08/2024

customer

5.00/5.00

"Very friendly uses and great service"

Very friendly uses and great service,
Settlements are prompt

16/08/2024

Onestop Vacations

5.00/5.00

"The company works hard to keep hackers…"

The company works hard to keep hackers at bay and provide a useful and easy to use interface

16/08/2024

Tanveer Akhtar

4.00/5.00

"No Hanky Panky."

No Hanky Panky.
No Surprizing new Charges .
Pci Detail work is big Problem Especially when it is required to be certified by your party that may requires paying More$$$$$.It Sucks

16/08/2024
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