"Customer service rude"

Customer service rude, unhelpful, talk to you like you are stupid. We are being told multiple different things from different tellers, and upon asking for clarification the person on the customer service line repeated the same line over and over again, slower, as if I was an idiot. So incredibly unprofessional, and unhelpful. She started the phone call with a rude tone, and it only got worse. If I could give less than 1 star, I would, I would be fired if I spoke to a customer like that.

"Très mauvais service à la clientèle"

Très mauvais service à la clientèle, le représentant raconte n’importe quoi, après les premiers mois plein de frais cachées j’ai dû passer plusieurs appels pour me faire rembourser les frais , Machine qui ne fonctionne pas sept jours avant d’en avoir une autre, pire compagnie sur le marché

"the fee is very high."

the fee is very high.

"We have had Elavon for a while they…"

We have had Elavon for a while they have always been reliable and quick to answer any questions or rectify any Problems

"Does not honour promotion"

Does not honour promotion
We signed up in December while there was a promotion in which we would receive a $200 credit on our account for signing up. I have called every single month, it is now July, and we have yet to receive the promo credit. Our account manager is not calling me back. We will now be switching to another service.

"Smooth and no real glitches EVER"

Smooth and no real glitches EVER. I was going to give a 4 because of the long delay for the announced upgrade as I have yet to receive it but that is another matter. It will happen in due course

"I had a horrible experience cancelling…"

I had a horrible experience cancelling my account. Will never deal with this company again.

"Excellent Service"

Excellent Service

"Catastrophic experience. Avoid at all costs."

Possibly the single most horrible experience I’ve ever encountered with a payment processor, and this after many years of working together. If you value your business and its ability to have a reliable partner to handle payment processing, stay as far away from Elavon as possible. There are far better alternatives out there, from trustworthy providers that will actually care for you and your business.

"Customer support "

Anytime we have an issue the staff is able to resolve it quickly and efficiently. They usually are friendly and knowledgeable.