"Disappointed"

Read the fine print on "LIFETIME WARRANTY" faucet sprayer only good for two years. Replacement will take three months to get but I had to pay $ 285.00 now and hope they get it. Not faucetstops fault but be aware when spending a fortune for mica faucet.

"KWC sprayer head"

Ordered a replacement sprayer head for a KWC kitchen sink faucet. Specified 2-day delivery. Shipment was not immediate, so delivery took actually 4 days. Other than that, no problems.

"I needed to replace a kitchen faucet that had been discontinued!"

I called FaucetStop to see if they could locate a specific faucet! Within about 6 minutes they located the exact faucet in Canada! I ok'd the purchase of the faucet! The faucet arrived exactly within their predicted time frame! I was totally satisfied with the delivered product! I was totally satisfied with the sales department & customer service department! I would definitely recommend FaucetStop in the future!

"Slow to ship"

The part was available but after 10 days it had not yet shipped. I found the part else where and will cancel the order.

"Craftsmen do still exist."

FaucetStop took the effort to help me locate a discontinued sink so that I could restore the original look of my kitchen, rather than a makeover.

Sgned,
One Happy Customer

"Price Match Guarantee is a Big, No-Good Come-on!"

Wanted to work with Faucet Stop. They had the product I wanted. Did some additional "shopping around" found the same product for about 25% less money. When I emailed them of this price difference, their response was: "that's a great price - get it from them".
Won't even think about doing business with Faucet Stop - ever again.

"Great customer service!"

In the end I did not receive my purchase, but I did receive a full refund and
had no problem communicating with customer service.

"Excellent service"

Instant hot water heater arrived in a timely manner and the price was excellent as was the freevshipping

"Item Discontinued but Great Customer Service"

After I purchased the items online, I was informed by FaucetStop the items were discontinued by the manufacturer. Although I was hoping any item shown online was available, the customer service department let me know immediatly and tried to find a similar items. Though I did not go for the substitute, I appreciate the work of customer service to try to help me and their quick response to cancel my order.

"My part has not arrived. It has been paid for. It has been a month."

I will let you know when I get the item.