The Electric Bike Shop
customer
"Excellent in all respects"
Pre purchase advice was really helpful. Ordering was flawless, collection and hand over of bike was thorough and unrushed. Superb service throughout, many thanks.
Ben
"Well priced and delivered quickly"
Item was priced well and delivered quickly communication was great
Mr Geoff Milburn
"Bike was delivered on time"
Bike was delivered on time, easy to complete remaining assembly
Good price
Hazel Allaway
"Helpful & knowledgeable staff"
The whole team at The electric bike shop were super helpful and knowledgeable and found me my perfect bike. Luke made the handover fun and informative and nothing was too much trouble. If you are after an electric bike this is the place to go.
Carl
"First Electric MTB"
Many Thanks to Paul for his help in me purchasing my first e bike, Paul was very helpful in the 2 visits I had to the Shirley branch, prior to me making my final decision, bike arrived on time as discussed and very helpful handover from Luke who went through everything I needed to know before leaving the shop, would highly recommend these guys!
Tim
"Recommended"
Purchased a Raleigh Stow-eway from the online shop. I was kept fully up to date with delivery details and the bicycle arrived as described. I was pleased with the hassle free smooth experience.
Mark Riggall
"I am so happy with my bike purchased…"
I am so happy with my bike purchased from this (sadly recently closed store!). I decided to wait a while before posting a review so I can truly say I have got to know my bike as well as their customer service. Well I have to say I am 100% happy. Luke introduced me to the world of electric bikes, answered all my questions and even looked after my dog while i tried of different models. I have to say the purchasing process was not easy FROM MY END- GREEN COMMUTE SCHEME was a nightmare organising from my place of work so looked elsewhere to finance it after keeping the team waiting 12 weeks for the green commute scheme to come good. When I picked my bike up I was delighted with the bike, customer care and all. Pretty upset that now they have moved so far away from me but they are worth the distance. Thanks folks.
SJb
"8 Months On And no Regrets"
We purchased our two Cube Town e bikes in September last year from Vince at the Stroud store. We are both in our sixties and retired we were not sure how much we would use the bikes but all we can say is it’s one of the best decisions we have made. We try to cycle most days. The ease of cycling is a joy and there is no fear of any hill that made us give up cycling with conventional bikes. We enjoy them so much we decided to take them on holiday to South Brittany were we completed over 100 miles of total enjoyment over 7 days. Vince at Stroud store is a true professional and would highly recommend him if you are considering the purchase of an Ebike. Simon and Linda Bingham
luke brown
"New bike collection"
I went to the shop in Solihull today to collect my new and 1st electric bike, I had a brilliant hand over of my bike, very in depth demonstration on all things I need to be aware of. Can't thank luke from the shop enough. Brilliant service.
robert hitchcock
"Electric cycle. Great service"
Nothing was to much trouble for the manager of the Shirley branch she was fantastic. Even a curtesy call a week later to make sure everything was ok
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