"Thank you so much for your helpful…"

Thank you so much for your helpful customer service. I talked with a very kind man, who solved my problem fast.

"Very understandable when I explained…"

Very understandable when I explained the situation and was very respectable and cancelled the subscription fee straight away. Thanks

"DO NOT USE this company cleared my 16…"

DO NOT USE this company totally cleared my 16 year old sons account of all his savings he signed up to a reduced fee student trial at under £3 yet they took over £16 a month clearing his account and would only refund a poor £5.00 .
Overseas company don’t use it is a total scam and a we can’t refund attitude. No age checks done absolutely appalling company with no morals . I will not let up until I find out who regulates them selling to underage kids just trying to do their best to get a weekend job
This will cost them more in lost revenue for refusing help at all disgusting company do not use .

"Very helpful in building up my…"

Very helpful in building up my confidence in my job applications

"Thank you Nataly!"

Thank you Nataly!

"Professional customer service"

Professional customer service

"Stay away!"

I like many others that have left reviews about this company am furious, this company knows exactly what they’re doing in creating an assumption that the cost of creating a cv on their website is £2.95, which by the way wouldn’t be seen by any fair minded person to be in any way an unreasonable assumption, they then take another £16.95 a couple of weeks later. No matter the legality of what they do, and I’m absolutely certain they’ve made sure that somewhere in the fine print, at the bottom of one of the screens users are taken through to make that initial £2.95 payment, is the information about the service being a subscription. They are scammers, zero doubt about that, and to be clear a scam doesn’t have to be open theft, it can also be a confidence trick, making a person believe that something is one thing, when in fact it’s actually something else, that is exactly what this company is engaged in, their primary business is not a cv service, that’s just a waste product of their true business which is confidence trickery. I doubt there’s much I can do to get my money back but what I will do is make sure any U.K. government department remotely responsible for the online protection of U.K. citizens is made aware of this company. The new digital markets bill will be signed into law in the new year and come into effect later in 2024, even if I have to wait till then to make a complaint to the CMA I will, let me tell the owners of this scam company, take what money you can now because your time is coming, you know what you’re doing is morally indefensible!

Edit 11 November 2023

You refunded my money and I’m glad about that but I strongly suspect it was as a result of my review. I do in any case stand firmly by everything I’ve said, if you’re offering a subscription service then make that and it’s cost front and centre, if you were a decent honourable business you would take whatever steps were necessary to fix things on your website and in your email communications so that everything was made very clear throughout the customer journey, the subscription price along with when it starts listed at the top of the email along with the £2.95 charge for example rather than displaying the £2.95 in big bold letters at the top of the on its own and the £16.95 somewhere nearer the bottom where users have to scroll down to see it.

"WARNING …"

WARNING …. I used this website for a cv which was great I paid the 2.95 to do this and then 1 month later they took 16.95 I called and spoke to someone in regards to this but they refused to refund any money please be careful as you they get you subscribed to a service and take this money every month I have cancelled mine now but have paid nearly £20 in total for 1 cv

"Avoid at all costs. Scam."

Extremely bad unethical conduct. They've been consistently withdrawing money from my account without consent for over a year. This blatant disregard for customers' financial security and unauthorized transactions demonstrate a severe lack of integrity. I strongly advise against engaging with this company due to their deceptive practices, posing a significant risk to your financial well-being."
They have offered me a £16 refund and refuse to reimburse me for the rest.
Avoid this company at all costs.

"Helpful and very nice."

Helpful and very nice.