"Exceptional Service!!"

I reactivated an old subscription and ordered a seasonal (single box) and then when prompted, accepted the upgrade option to the annual package of 4 boxes. I was charged for 5. I used the help/chat in the app and within a day, my money for the extra box was refunded. They were very quick to respond, friendly, understanding and helpful. I appreciate such great service and am looking forward to receiving my next box!! They always have the best items!!

"I had a concern about one of the items in my winter box"

I had a concern about one of the products in my first box, I reached out to FFF and immediately got a response and they were able to resolve my issue right away. Beat customer service by far

"The computer generated things that I…"

The computer generated things that I didn’t want and I was disappointed however I reached out and was able to change my items. Very awesome customer service.

"Love FabFitFun"

I really like the experience all around. I’ve been doing it for a year now with the annual membership. The customization options are great every quarter, and the quality of what arrives is exactly as expected. I tend to splurge on skincare specifically, and the money I save on that has been a game changer. Support has always been great if I need them too. One of my girlfriends also does it and we team up to compare boxes sometimes :)

"FFF CS has so done it AGAIN "

The FFF customer service team has done it again. They helped me to receive a $20 credit that was missed (by me) somehow! They gave me the credit, no questions asked. Such an amazing gift. Thank you!!

"You got back with me pretty quickly…"

You got back with me pretty quickly about my issue. I did not realize that I needed to respond back to you to receive my credit. I’m hoping I will still be able to receive it.

"CustomerFabFitFun Fabulous!"

Customer Service text was super easy, they needed to research the answer and got back to me in a timely fashion and resolved my issue! It was FabFitFun Fabulous!

"How helpful you are"

I’m am not very good at texting but the representative was very kind and patient

"So glad someone really knew what to do"

She explained what I did wrong so I wouldn’t repeat my mistake again. She was empathetic and walked me thru the steps. A very helpful & on point customer service representative. If I had an opening at my store, I would enjoy recruiting her.

"Have always had a great experience with FFF !!"

Have always had a great experience with with FFF! I love their products, subscriptions for products and I always have had great experience. If you need assistance with anything they are very prompt and helpful!! Most definitely my favorite is my FFF quarterly box to pick from amazing products.