Thefarmstore

Event Management and Logistics
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361 reviews
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Customer Reviews about

Thefarmstore

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Jamie Barr

3.00/5.00

"My order was forgotten about by…"

My order was forgotten about by Farmstore and not sent for three weeks. Then with it taking so long delivery was delayed due to the Commonwealth Games. So it took 3 days sort of a month from when my order was placed.

18/04/2018

JB

1.00/5.00

"absolutely shitt"

absolutely shitt

13/04/2018

Dianna Knight

1.00/5.00

"Unfortunately my order never came"

Unfortunately my order never came. Disappointing.

12/04/2018

Noel Lamb

1.00/5.00

"Staff were polite and friendly but took…"

Staff were polite and friendly but took 51/2 months to get two pairs of boots

11/04/2018

Lucilla Wray

1.00/5.00

"I ordered last August 2017 and had no…"

I ordered last August 2017 and had no contact since the day I ordered until yesterday to say my order was ready never again will I order through them

10/04/2018

Joshua Norton

1.00/5.00

"Order was placed on 5th November 2017…"

Order was placed on 5th November 2017 it's the 10th of April 2018 and item has just been posted.
Never heard from them in regards to delay. Only when I contacted them did they say they had none in stock.
5 months is ridiculous and appalling. No apology received.

10/04/2018

Jane Wehipeihana

1.00/5.00

"It took 6 months for the item to come!"

It took 6 months for the item to come!
I had to keep on emailing and asking where the product was!

10/04/2018

Lisa Hall

1.00/5.00

"The worst online service I have ever…"

The worst online service I have ever received. I ordered a product, after several months I was told that it was not in stock. A 'request for refund' was submitted. Still no word. Eventually, a smaller item was substituted. No refund ensued. Have to issue another 'request for refund'! As if it is a difficult process....very disappointing.

28/03/2018

Paul Hawkins

1.00/5.00

"Poor service, poor communication, poor help"

Spent almost $1700 over 5 weeks ago. Had to call them last Friday as had not seen any products.
Ordered 3 calf pullers for our staff as calving starts very soon but they tell me after 5 weeks none in stock and don’t have an eta
These guys seem to be a call centre, no help and poor response to trying to get some answers. No calls back
They still have my money and the best answer they could come up with is “we can refund your money”

What a pathetic attidude, business model and service- Don’t use them!!!!!!!! Waste of time and have really caused me an issue with the very worst attitude by “call centre” staff

21/03/2018

Arcel Verheyden

1.00/5.00

"Was not advised of order not in stock"

Was not advised of order not in stock. Requested refund. Had to re request a second time and still no action.
WILL NEVER DEAL WITH THIS MOB AGAIN!

19/02/2018
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