"Received my trench crusade physical…"

Received my trench crusade physical miniatures.

Very disappointed, model broken, other models packaged so tightly weapons are warped, most likely never be right and a wrong mini.

Generally not great quality, expected better than I could do at home but should have opted for the stls as on my consumer grade equipment I could do much better.

Now left in a position where I have admin work to get what I paid for.

Will not be using only-games and any further Kickstarters or crowd funding that has them will be avoided.

"Excellent customer team"

At first, the condition of the order was not as expected, but after a mail, the Customer team was amazing.

They sent the whole batch for free and the quality of it was perfect.

Thanks to them for this brillant following, the order was great.

"Good quality miniatures and support"

Good quality miniatures and I have ordered from them multiple times. I recently received my Trench Pilgrims war-band from the Trench Crusade kickstarter, where a few parts were damaged. The customer support team quickly resolved the issue and sent out replacements. Overall great products and servicess!

"Missing pieces from kickstarter "

I had a few small piece missing from a kickstarter campaign fulfillment and emailed to let them know. They responded really quickly and sent out a replacement straight away. The customer service team were friendly and helpful.

"A good experience"

I ordered miniatures for Star Wars Armada during November, unfortunately some were damaged and one was missing a part. Those things can happen sometimes, I wasn't angry at all. I contacted the customer service support team to tell them about my problem and they were very patient, receptive and helpful. They kindly offered me replacements for each part that was damaged or missing and I received it a few days ago.
I am very satisfied with my experience and will purchase again at Only Games if need be.

"Great Customer Service"

Had to contact customer service due to an issue with my Trench Crusade fulfillment. They were highly responsive and quickly made things right.

"Excellent customer support"

I ordered miniatures through Only Games as a birthday present for my daughter. I experienced an issue through UPS when receiving my order and Olive on Only Games’s customer support team was extremely helpful. I’m very pleased with the support I received from Only Games in resolving the shipping issue. Olive was friendly and immediately took steps to replace the lost shipment. My daughter loved her gift, and I’m sure we will be purchasing from Only Games again soon.

"Very helpful with issues found and very…"

Very helpful with issues found and very friendly. Can recommend

"Very quick response to missing part"

Very quick response to missing part. Good figures.

"Just don`t do it"

Anyone considering ordering from Only Games should save themselves the trouble, money and hassle. After my order was postponed for another 2 weeks after 4 weeks of processing, you would think that the quality would at least be good, but bullshit. Every straight part is absolutely bent to hell, extreme layerlines and many broken parts. When asked several times, only games stated that parts had to be reprinted due to their high quality standards, which is an absolutely bottomless impudence considering the quality that arrived.
0/10 I would not recommend to anyone