"There was no question"

There was no question, what so ever. We had a sickness in our family and policy covered it. We had our refund within 3 weeks.

"AON was helpful in telling me the order…"

AON was helpful in telling me the order of claims Medicare>Blue Cross and then AON. Once I got Medicare and BCBS to pay and document AON picked up the difference in less than 2 weeks. It just took a long time to get there ....

"True Public Relations "

With the unexpected illness that caused us to cancel our trip and the compassionate nature and timeliness that the representatives handled our claim it was amazing service.I Can’t thank your customer service team enough as it was a non agonizing task in settling my claim Thank you very much.

"Fast and easy to file a claim and to…"

Fast and easy to file a claim and to receive the payment back

"I had a great experience"

I had a great experience. Once I was able to upload my completed medical form; it told maybe a week and a half from start to finish to recieve my refund.

"Very Easy to File a Claim"

Very easy to fill out the claim and attach the required documentation using the form on their webpage. Overall, a very positive experience.

"Always get Aon's Affinity Travel Insurance! You will be glad you did!"

Aon Affinity's Claims process was so easy. The forms were easy to find and complete; they were very clear about what documentation they needed; it was easy to upload that information; and, best of all, the claim was processed and paid very quickly! I was very pleased and highly recommend getting their insurance when you are traveling.

"Easy to use online reporting. Quick turnaround. Money deposited in my checking account "

Easy to use online reports

"Terrific company!"

Terrific company with fast and helpful response to my claim. The best I have ever dealt with.

"Great communication "

Our claim was reviewed and settled quickly. All correspondence was simple to submit and acknowledged in a timely manner.