Aon Affinity Travel Practice

Financial Operations and Advisory
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322 reviews
Overall Rating
Customer Reviews about

Aon Affinity Travel Practice

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Dancs Timea

5.00/5.00

"My uncle died and we have to cancel the…"

My uncle died and we have to cancel the trip and They was very helpful, friendly . In 3 weeks we get the money back.

17/03/2025

RAR

5.00/5.00

"Simple submission of medical…"

Simple submission of medical information and policy and travel codes electronically with rapid response and refund of cruise costs.

17/03/2025

Tony Man Son HIng

5.00/5.00

"Cruise with Princess was cancelled due sickness"

Cruise with Princess was cancelled in 15th Jan 25 due sickness and AON 's response was very quick after our claim was submitted with all required forms filled including the Drs letter advising my wife not to travel.
Surprisingly after a day of submission a reply was received from AON settling a refund .Thank you AON for your great customer service.

17/03/2025

Diane Pozdolski

5.00/5.00

"Claim for Reimbursment for Canceled Cruise"

Claim for Reimbursement for a Cancelled Cruise.
Instructions as to what needed to be submitted were clear. The process was very efficient and the claim was paid in a timely manner

17/03/2025

Sarah Spitz

5.00/5.00

"Speedy and straightforward"

I had to cancel a trip for which I bought protection from Aon. The process of recovering my costs was straightforward and speedy, which I appreciated.

17/03/2025

Brian Cook

5.00/5.00

"Timely payout"

Timely payout

17/03/2025

Diann G. West

5.00/5.00

"They were honest and did everything great company by…"

They were honest and did everything by the book. They kept me updated on all paperwork required.

17/03/2025

Pamela McAfee

5.00/5.00

"Good experience"

Quite easy to file a claim. Settled fairly in a reasonable amount of time.

17/03/2025

Lea Manno

5.00/5.00

"Cruise cancellation. I had to cancel a cruise 4 weeks prior…"

I had to cancel a cruise 4 weeks prior to sailing due to an auto accident and surgery. I notified Aon, provided them with my doctors statement and medical records. I received my refund within a few weeks. I would highly recommend taking this travel insurance.

17/03/2025

Debra Jones

5.00/5.00

"Excellent Reimbursement Experience"

I had an unexpected incident occur while in New Orleans preparing for my cruise. We received an email the day before embarkation that our ship would have a delayed arrival due to propulsion issues. The next morning we received another email stating our new embarkation time which was 8:45-9:15pm. Luckily our hotel allowed us another days stay. Upon returning home, I processed that hotel stay through Aon insurance. Their online process was easy and efficient. My reimbursement was accepted and approved within 3-4 days. I will definitely use this insurance for all my future travels and I highly recommend them to anyone who needs travel insurance.

17/03/2025
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