ERA Protect

Interior, Garden and Utilities
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702 reviews
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ERA Protect

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Peter Phillips

4.00/5.00

"Great system ,easy to set up"

Great system ,easy to set up, a 5 year old could do it.
Why 4 and not 5, and internal sounder is not offered in the accessories, which is a shame , I had to install a siren indoors to accomplish what I required .

24/04/2025

JULIA MACKAY

5.00/5.00

"Very quick delivery and great price and…"

Very quick delivery and great price and packages available

23/04/2025

Vinod Kumar Singh Bhavani

1.00/5.00

"Rubbish lock system"

Rubbish lock system. I raised a complaint and no one from customer care even bothered to get in touch (three weeks ago raised a complaint). The lock is going into the bin and a formal complaint to trades ombudsman.
Save you hard earned money if you can!

20/04/2025

Mr christian capelli

1.00/5.00

"I followed all the instructions and I…"

I followed all the instructions and I could even create an account. Hub malfunctioning from day one.

19/04/2025

LW

1.00/5.00

"The literature doesn't explain what the Zone jumpers are for…"

The literature doesn't explain what the Zone settings jumpers are for or how to set them!!

16/04/2025

Geoffrey

1.00/5.00

"Fed up with this rubbish every thing is…"

Fed up with this rubbish every thing is a nightmare, just got new wifi hub.
Can't get anything up to change password.
When I try to get help it puts up fitting instructions I just want change wifi password.
I have changed everything in house to new wifi without a problem

15/04/2025

Mark Emery

1.00/5.00

"Terrible customer service"

Terrible customer service. I purchased a subscription on the app like I normally do only this time the code wouldn’t work. I emailed 3 times to explain this and I’m still waiting on a response.

14/04/2025

Richard

5.00/5.00

"Great and easy to use"

Quick, easy, fast delivery, such an easy product to configure and use.

09/04/2025

Andrew

4.00/5.00

"Effective smart alarm system"

This smart alarm system is effective. It can be a bit of a fiddle to install but got there in the end. Sensors may need to be mounted on an inert material for a metal door. Fitting the siren was more awkward at height. Cover is also quite tight to open/close. Overall happy with the price and quality. Very helpful customer service advice for any problems during set up.

09/04/2025

Tony

5.00/5.00

"What a good bit of kit"

Our existing wireless burglar alarm was temperamental to say the least. Having researched various options we decided to run with ERA With a couple of movement sensors and a couple of door/window sensors. Once opened an going through the instructions it was so easy to set up and works a treat.I'm in my 70s and could not believe how easy it was to install.

08/04/2025
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