"Outstanding Service"

Great customer service, I was looking to purchase new motherboard, after giving them a ring and quick chat i was invited to bring my PC for a test, it turns out that that this component isn't faulty and my PC is okay.
Thanks to Stu my PC is back and running and i was not charged for testing a penny!
PCUpgrade is definitely a place where i will by my next PC!

"I wish I'd brought my whole build here"

I wish I'd brought my whole build here, amazing customer service, clearly people who care about the passion rather than just wanting to make a quick sale.

Provided an alternative item based on what I was looking for after a stock issue resulting in them not having what I had ordered(Totally not their fault, it happens!) Took the time to ensure the part I was buying would work in my PC, that I had any relevant links to the item to look into it myself, and ensured I was aware of the brand. Assured me they would get it to me within 24 hours, and they did.

5 Stars isn't enough here. Keep up the great work!

"DO NOT SHOP HERE"

DO NOT SHOP HERE
I’m putting one star because zero is not a option do not trust them they will say they have a item in stock after you buy it they will say they do not have it will try offer you a cheaper one and if you ask for the refund you will messed about it’s has been over a month and I still have not got my money back DO NOT TRUST THEM AND DO NOT SHOP WITH THEM YOU WILL REGRET IT, A MASSIVE SCAM

"5 stars and kudos points."

Amazing speaker on the other side of the phone for easing me into buying their asrock motherboard, as I wasn't familiar with the brand. The build went without any problems, I now have a fully functional computer, thanks guys.

"Top notch customer service "

These guys have gone above and beyond to get me the right motherboard for my pc, there was a compatibility issue with the one I ordered from thier site, rather than ship something that wouldn't be any good they called and checked in with me confirming my specifications and found something that would work and got it ordered ASAP

"Dell replacement OEM charger"

A Great replacement OEM dell charger, does exactly what it says on the tin.

"Fantastic customer service"

Fantastic customer service. Ordered a motherboard that turned out to not be in stock due to a manufacturer mistake. Rather than just cancelling the order, Leo saw this was out of stock throughout the UK and went out of his way to find me one of the last ones the manufacturer had in stock overseas and get it shipped out to me next day, keeping me in the loop by phone throughout the process. Completely above and beyond.

"Terrible service and overcharged"

Terrible service and overcharged. This is the second time in two years I've had issues with them regarding a motherboard. When I purchased the item this time, they didn't have it in stock. They offered a replacement at nearly double the price, despite it being an inferior product compared to what Amazon was offering. When I asked for a discount, they ignored my request and changed the subject. I eventually received the motherboard, but it was faulty. They repeatedly claimed the motherboard was new, but this was clearly false. The box was open, cables were missing, and nothing was packaged as it should have been. Just like the previous motherboard two years ago, this one was obviously not new as they stated. I returned it for a refund, which they issued, but it was a complete waste of my time dealing with their dishonesty and the faulty product.

"Fantastic customer service"

Randomly brought a pc case for them because it was out of stock everywhere else and there customer service was incredible. Will deffo use again.

"They answer the phone (rare nowadays)."

They answer the phone (rare nowadays).
They advice on your purchases and get you the best deal.
Rapid delivery and a very reasonable price.
Tech support rapid and friendly too.
I would never go anywhere else now. Excellent!