"Great service and wonderful boots."

Great service and wonderful boots.

"Was communicating with customer service…"

Was communicating with customer service and looking for simple answer: is in stock available narrow fit shoes, but unfortunately communication is so pure, there is no answer only sending me to links…decided not purchasing again after unsuccessful purchase and no customer support care…

"Vionic stands by the quality of their…"

Vionic stands by the quality of their shoes. That is something these days.

"I just purchased my fourth pair of…"

I just purchased my fourth pair of Vionic shoes, but had to change one pair for a smaller size. Although I normally take a 4.5 size, this shoe needed to be size 4. The exchange was a super fast 24 hours turn around which was really impressive. Of course Vionic shoes are super comfortable but they are stylish too. Wonderful service - happy customer - thank you.

"Vionic's exceptional service for exceptional product. "

Vionic responded very quickly to a query over a faulty adjuster fixing on a pair of slippers I had received as a Christmas present. I was delighted that a replacement was provided first thing the next day following submission of photos of the fault. Outstanding communications, service and outcome in under 18 hours! The slippers are a fantastic fit, "feel", and positive impact on posture and foot alignment, so it was important that the adjusters worked well. Couldn't be better. Thank you!

"Excellent Customer Service"

I had a small issue with the slippers I bought from Vionic. This was dealt with very efficiently by Hayley from customer service and I received a full refund including postage.

"Had a problem with quality and was…"

Had a problem with quality and was afraid that my complaint was being ignored but after some email mix ups that finally got sorted, I'm pleased to say I have now been given a credit note for the full amount off my original purchase.

"These shoes have helped amazingly with…"

These shoes have helped amazingly with my plantar fasciitis, I've heavily worn my last pair for 2 years they are just now starting to get to tatty to wear despite still being very wearable, so I've ordered two new pairs some but unfortunately one pair arrived slightly damaged very minor fault. I have to say their customer service lady has been absolutely fantastic really helpful quickly getting back to me and has arranged a replacement pair to be sent out straight away. Couldn't ask for anymore

"They Are Scammers"

They Are Scammers, Beware.
I placed an order online and paid. They also charged me for postage, which was fine.
They sent me a notification of receipt and a confirmation of the order and this was followed by another email later to state that it has been dispatched. Lo and behold, a few days later, an email from Sam Edelman arrive to state that the boots are out of stock and no refunds will be made as I have not paid. What a scam! I will sort them out via PayPal and get my payment, regardless. People, avoid Sam Edelman like the plague.
To also add that the pair of boots in the size that I had ordered, which they said is not available, is still showing as available on the website.

"Helped with plantar fasciitis"

I bought some shoes that were on sale ... and they have been really helpful for my plantar fasciitis. Thank you. Much less pain than my normal shoes. Came by Evri in three working days.